MANAGING CHANGE BBS211

Are you in a management role? Take change management seriously.



Change is inevitable. Sometimes it is fast, sometimes it is slow. Rarely it is comfortable, often it is unsettling. 
Managing change in any situation can be a difficult process, but after studying this course, it should be a significantly 
less challenging process.

Here are our top five reasons why people need to learn how to manage change:
• To plan strategically for a more reliable, predictable, and sustainable future
• To establish contingency plans of problems arising
• To have better tools to implement change that is more carefully considered
• To develop a more diverse perspective on the possibilities for improvement in a business
• To prepare for and manage the process of change with others including employees, colleagues and/or clientele.


This course is unique! Conceived and developed by ACS staff from both the UK and Australia, including psychology, business and education professionals.  

There are 9 lessons in this course:

Lesson 1. Scope and Nature of Change Management
Change
Maslow’s hierarchy of needs and change
Common changes within business
Specific types of change in business
Tools for identifying if change is needed
Ansoff’s matrix
Boston matrix
Pestle analysis
An analytic approach change management

Lesson 2. Organisational Change Management (OCM)
Introduction
Goal setting
The pillars of organisational change management
The development of an OCM Strategy
Types of organisational change management strategies
Behavioural economics and behavioural science
Framing
Data collection

Lesson 3. Change models
Forces for change
Challenges
7 common change process models
Kubler ross model
Bridges transition model
Nudge theory
7s model
Lewin’s change model
Kotter
Adkar model

Lesson 4. Responses to change
Science and shifting norms
How does organisational change impact people?
Resistance to change and employee doubts
How to counter resistance to change
Reverting back
Responding to staff transparently

Lesson 5. Behavioural change in individuals
Introduction to human behaviour change
3 steps in choosing a relevant approach
Behaviour and the brain
Stages of change model

Lesson 6. Techniques, interventions and approaches
Behaviour change techniques
Link the change technique to an intervention
The staircase model: an example of persuasion
Professional development as a behaviour change technique
Planning for change: different approaches
Data-driven change: analysis and re-analysis

Lesson 7. Sustainable change
Why implementing sustainable change is important
Approaches to sustainable change
A model for sustainable change
Installation vs implementation
Neuroleadership
Support systems
Choice architecture

Lesson 8. Succession planning
Prioritising succession planning
Critical roles
Approaches to succession planning
Agile project management
Business analysis as part of succession planning

Lesson 9. Problem Based Learning (PBL) Project
Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

 

Why Study This Course? 
To plan ahead strategically for a more reliable, predictable and sustainable future
To establish contingency plans ahead of problems arising
To have better tools to implement change that is more carefully considered
To develop a more diverse perspective on the possibilities for improvement in a business
To prepare for and manage the process of change with others including employees, colleagues and/or clientele.

 

Learn with us, learn skills to: 
Be more creative
Be more effective
Be more productive 
Be more innovative