Your communication skills may well be more important than any qualification you can ever achieve.
People who can communicate better will be more successful at a job interview, are more likely to succeed in business negotiations, and will have a far better chance of clinching a sale.
This course improves your ability to communicate in all situations.
Communication is a two-way process i.e. a person is sending a message and another is receiving it. Communication is not effective if it is one-way i.e. the information is sent but not understood by the person receiving it: or the receiver does not indicate that they do not understand the message.